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BOOKING INFORMATION

REFUGIUM

  • Our rates
    Our rates are per suite and per week for 2 persons and include final cleaning.
    The Value-Added Tax of 10% is included in the price. (Valid for March 5, 2021)

  • The prices stated are plus € 1.45 resort tax per person (14 years or older) and per night. (valid for March 20, 2021)

  • Right when reserving your apartment, you must identify by name all persons included in your party. The suite and our facilities may be used only by the persons identified as guests when placing your reservations.

  • Adults Only: Our house accommodates guests aged 14 and over.

  • In order to guarantee our guests a maximum of peace and privacy, our entire complex may be used only by registered guests, and not by external visitors. (No visitors)

  • We rent our suites on a weekly basis, from Saturday to Saturday. Shorter stays are possible in the winter months (except for Christmas and New Year), with a minimum stay of three days. Please ask us about our daily rates in the winter months.

  • Final cleaning – mid-stay cleaning
    The final cleaning is included in the overall rate. If you reserve a two-week or multi-week stay, a mid-stay cleaning of the suite (on Friday or Saturday) is also included.

  • Advance payment
    We are delighted that you have decided to reserve a vacation with us! After you have received the written confirmation, and after we have received your confirmation of reservation, we require an advance payment from you of EURO 350.00 for a definitive reservation of the suite. You are free to pay by means of bank transfer:
    Bank: Raiffeisenkasse Schenna, Swift/BIC: RZSBIT21033,
    IBAN: IT 04K 08234 58880 000300227501.
    To ensure that we can correctly allocate your advance payment, please note the following: Next to "purpose" on the form, please state "advance payment," your surname, the suite you have selected, and the period of your stay. Upon receipt of your advance payment, your reservations are considered binding. If we do not receive your advance payment within five days, we reserve the right to dismiss your reservation and re-assign the suite. If you decide to not make advance payment and allow your reservation to lapse, we request that you cancel it in writing. Failure to make advance payment does not replace a written cancellation. We request that you transfer the advance payment only after you have received our confirmation of reservation.

  • Cancellation
    There is no right of withdrawal as specified by the Consumer Protection Code – nevertheless, we grant you the following cancellation conditions: We hope that you will understand that we will levy the following penalties when you cancel your reserved arrangement: Up to  6 weeks prior to arrival: deposit; 6 to 2 weeks prior to arrival: 50%; from 2 weeks prior to arrival: 100%; failure to show, late arrival, and premature departure: 100%. The advance payment is not covered by these conditions and will be retained in any case. Please note that even if you do not make advance payment and then allow your reservation to lapse, this must be cancelled. 
    The scheduled day of arrival and day of departure are considered binding. In the event of a premature departure (prior to the reserved day of departure) or late arrival, you will be charged for the entire duration of the scheduled stay. These cancellation conditions apply regardless of whether the suite is rented out in whole or in part.

  • Travel cancellation insurance
    In order to protect yourself against cancellation charges, we recommend that you sign up for travel cancellation insurance.

  • Cash payment and advance bank transfer
    Please understand that we can accept payment for the cost of your stay only in the form of cash or advance bank transfer.

  • Arrival and departure
    The suite will be ready for you starting at 3:30 p.m. on the scheduled day of your arrival. We ask that you vacate your apartment on the day of your scheduled departure by 9:30 a.m. If you wish to arrive after 7:00 p.m., please inform us of this in advance.

  • Bed linen
    Bed linen, hand towels, and dishtowels will be ready for you upon your arrival in your suite. We can supply you with fresh hand towels as needed. You are free to use at any time the clothes iron and ironing board. You can use the automatic washing machine and dryer (surcharge) depending upon availability.
    Internet

  • W-LAN: Our suites are equipped with highspeed Internet access (WiFi) at no additional cost. 

  • Your valuables
    All of our suites are furnished with a room safe where you can store your valuables.

  • PRIVATE SPA REFUGIUM On reservation you have the option of relaxing in our wood-fired outside sauna in the English garden twice a week. Like a Finnish sauna, our sauna is outdoors, and is fueled with wood. A cold water shower and immersion tub provide the necessary refreshing cooling effect. You can be sure of peace and relaxation in the comfortable outdoor relaxation area. You'll love the special atmosphere here! Treat yourself to the privacy of a sauna... You can book your own sauna upon reservation. For your relaxation we offer you: - the sauna for your exclusive use - bucket, ladle, water - assorted organic essential oils - a jug of aromatic water - a jug of regional biological herbal tea - bathrobe - sauna towel - blanket    120 minutes | € 40 per suite (reservation required, limited availability)

  • Pets
    Pets are not allowed.

  • Smoking
    Generally speaking, smoking is prohibited indoors. If you wish to smoke outside, we would be happy to provide you with an ash tray. At the same time, we would like to ask you to please be considerate of other guests in the neighboring apartment.

  • Fresh bun service
    We will be delighted to supply you with fresh buns in the morning (upon request).

  • With the publication of this price list, all previous price lists are voided. We accept no liability for mistakes and reserve the right to change prices and schedules without notice.

  • How to get here and contact information
    Dahoam Refugium
    The Dosser-Brunner family
    Pichlerstr. 26 39017 Schenna, South Tyrol / Italy
    www.dahoam.it   info@dahoam.it
    cell phone: 0039 349 5086753 (Birgit)
                        0039 349 6714790 (Robert)
    GPS data: 46/69494 II/19887
    Once you get to Schenna, we suggest that you proceed as follows.
    In Schenna: – You will have to pass through a narrow spot in the road –
    - After you get to the Gasthaus Tannerhof, turn to the right and continue to the Pichlerstrasse.
    - You will pass by the minigolf course – drive to the left towards the Pichlerstrasse.
    - After approx. 1 km, you will cross a small bridge.
    - After the right curve, turn to the right into the driveway of the "Dahoam Refugium."

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